77j7 Privacy Policy

1 Introduction

77j7 takes the privacy of its players seriously. We understand that when you share your personal information with us, you are placing trust in how we handle it. This Privacy Policy is our commitment to being transparent about exactly what we do with your data — and what we don't do.

This policy covers all personal data collected through the 77j7 platform, including data collected during registration, during gameplay, during payment processing, and through your interactions with our customer support team. It applies to all players regardless of how they access the 77j7 platform.

77j7 acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed. Where we use third-party service providers to process data on our behalf, those providers act as data processors and are bound by strict contractual obligations to handle your data securely and only for the purposes we specify.

2 Data We Collect

77j7 collects the following categories of personal data from players:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.

3 How We Collect Data

77j7 collects your personal data through the following channels:

• Direct registration: When you create a 77j7 account, you provide your name, email address, date of birth, and contact details directly through the registration form.
• KYC verification: When you submit identity documents to verify your account, we collect copies of those documents and any associated data.
• Deposits and withdrawals: When you make a payment, your payment provider shares transaction data with 77j7 to confirm and process the transaction.
• Gameplay: Your activity on the 77j7 platform — including games played, bets placed, and session times — is recorded automatically by our systems.
• Customer support: When you contact 77j7 support via live chat or email, the content of those communications is stored.
• Cookies and tracking technologies: When you visit 77j7.live, our systems automatically collect technical data about your device and browsing behaviour. See Section 6 for full details.

4 Why We Use Your Data

77j7 uses your personal data for the following purposes, each of which has a lawful basis under applicable data protection law:

• Account management: To create, maintain, and manage your 77j7 player account, including processing logins and account updates.
• Payment processing: To process deposits and withdrawals securely and to maintain accurate financial records.
• Identity verification: To verify your age and identity as required by our licensing obligations and to prevent fraud.
• Legal compliance: To comply with anti-money laundering (AML) regulations, responsible gaming obligations, and any other applicable legal requirements.
• Customer support: To respond to your enquiries, resolve disputes, and improve our support services.
• Platform improvement: To analyse usage patterns and improve the 77j7 platform, games, and user experience.
• Security: To detect and prevent fraud, unauthorised access, and other prohibited activities on the platform.
• Responsible gaming: To monitor gameplay patterns and identify players who may need responsible gaming support.
• Marketing communications: To send you promotional offers and updates, where you have given consent to receive them. You can opt out at any time.

5 Data Sharing

77j7 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: We share financial data with our payment processing partners (such as bKash, Nagad, and Rocket) to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
• Identity verification providers: We share identity documents with third-party KYC verification services to confirm your identity. These providers process data only for verification purposes.
• Game providers: Some game data may be shared with our third-party game software providers to operate the games on the 77j7 platform. Game providers do not receive your financial or identity data.
• Regulatory authorities: We may be required to share data with regulatory bodies, law enforcement agencies, or financial intelligence units where required by law or court order.
• Fraud prevention: We may share data with industry fraud prevention databases to protect the platform and other players from fraudulent activity.

6 Cookies and Tracking

77j7 uses cookies and similar tracking technologies on the 77j7.live website. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They enable you to log in, navigate the site, and use core features. These cookies cannot be disabled.
• Functional cookies: These remember your preferences — such as your preferred language or display settings — to improve your experience on return visits.
• Analytics cookies: These help us understand how players use the 77j7 platform, which pages are most visited, and where users encounter issues. This data is used in aggregate and is not linked to individual identities.
• Security cookies: These help us detect and prevent fraudulent activity, including bot traffic and unauthorised login attempts.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the 77j7 platform. For most players, the default browser settings are appropriate.

7 Data Storage and Security

All personal data collected by 77j7 is stored on secure servers protected by industry-standard security measures. These include:

• 256-bit SSL/TLS encryption for all data in transit.
• AES-256 encryption for sensitive data stored at rest, including payment details and identity documents.
• Strict access controls ensuring only authorised personnel can access personal data.
• Regular security audits and penetration testing by independent third parties.
• Intrusion detection systems and 24/7 security monitoring.

While 77j7 takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the event of a data breach that affects your personal data, 77j7 will notify affected players as required by applicable law and take immediate steps to contain and remediate the breach.

8 Data Retention

77j7 retains your personal data for as long as your account is active and for a period after account closure as required by law and our licensing obligations. Specific retention periods are as follows:

• Account and identity data: Retained for a minimum of 5 years after account closure, as required by anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of 5 years after the transaction date.
• Customer support communications: Retained for 2 years after the last interaction.
• Technical and usage data: Retained for up to 2 years for analytics and security purposes.
• Marketing consent records: Retained until you withdraw consent, plus 1 year for compliance purposes.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your account before the end of the retention period, we will delete all data that we are not legally required to retain and will restrict processing of the remaining data to compliance purposes only.

9 Your Rights

As a 77j7 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

10 Children's Privacy

The 77j7 platform is strictly for adults aged 18 and over. 77j7 does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered an account, we will immediately close the account, delete all associated personal data, and reverse any transactions where possible.

If you believe a minor has registered on 77j7, please contact us immediately at [email protected] so we can investigate and take appropriate action. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.

11 Changes to This Policy

77j7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players by email and display a notice on the 77j7 platform. The updated policy will take effect from the date it is published on this page.

We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Continued use of the 77j7 platform after changes are published constitutes your acceptance of the updated policy.